What is psychological safety?
Psychological safety is a shared belief within a team that it is safe to speak up, ask questions, raise concerns or admit mistakes without fear of blame, embarrassment or punishment.
First coined by organisational researcher Amy Edmondson, psychological safety is one of the strongest predictors of team performance. It is not about lowering standards — it is about creating the conditions where people feel able to take interpersonal risks.
How Kin&Co thinks about it
We treat psychological safety as a behavioural outcome, not a poster on the wall. It is built through small, repeated leader behaviours — inviting challenge, responding well to bad news, admitting your own mistakes.